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Construction Communication

Communication is at the heart of all human interaction.  Explore this three-hour course and find how communication works and, probably more importantly, why it sometimes doesn't work. Look at various communication challenges along the way.
  • For: All Key Personnel
  • Duration:  3 hours 
  • Authors: Wayne Belanger
                    Michael Somers
  • Price: $69

What's included?

Use these strategies to meet your everyday communication challenges.
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Write your awesome label here.
Write your awesome label here.
Write your awesome label here.
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Write your awesome label here.

  • Learn Basic Communication Skills

    Activate the communication process. Use various mediums such as speech, written words, and physical expressions to send and receive information—or messages—to one another.

  • Discover Why Communication Fails

    Learn how communication works when both the sender and the receiver interpret the message the same way. If there’s an Find where issues exist in the communication process—whether it involves the sender, the message, or the receiver— and the communication fails.

  • Use Three Types of Communication

    Become a more skilled communicator and Learn to use verbal, nonverbal, and written communication effectively.

  • Communicate Verbally

    Verbal communication is spoken communication. Whether you’re having a conversation, participating in a staff meeting, or running a presentation, effective verbal communication skills play a central role in bringing both people and ideas together.

  • Listen Actively

    Active listening is paying attention to someone’s words, tone, voice, and expressions. Unlike hearing, which is automatic, listening takes work. Learn to be engaged, alert, and place all your focus on the speaker.

  • Improve Communication Skills

    Understand one another’s dominant communication styles. Identify whether your audience uses a dominant action-based, fact-based, idea-based, or people-based communication style. Adapt your communication style to match theirs.
Instructors

Wayne Belanger

With nearly 40 years as a construction industry training professional, Wayne was instrumental in developing the ABC of Wisconsin apprenticeship programs, which is the largest of its kind in the country with more than 2,000 active apprentices.

Wayne was also the driving force behind ABC of Wisconsin's celebrated Construction U programs, which standardized communication, foreman, supervisory, and leadership training for the construction industry. Wayne was also an editor/writer for the Construction Communication book published by Prentice Hall Publishing. He also wrote and edited the award-winning ABC of Wisconsin Safety Workbook, which is updated annually, for more than two decades. 

Michael Somers

Mike has more than 40 years construction experience as owner and manager of construction businesses in Wisconsin. Mike has served on the ABC Wisconsin Board of Directors and was the driving force behind the creation of the ABC Heavy Equipment Operator Apprenticeship program, having taught the program for several years.

Currently, Mike teaches several construction leadership and management courses. In addition, he continues to travel throughout the United States and Canada teaching construction professionals and sharing a lifetime of “real experiences” in and personal enthusiasm for construction.
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